Privacy Policy
Last Updated: November 2024
At OzzMart, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website https://ozzmart.com.au or make purchases through our online store.
By using our website and services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect personal information that you provide when using our services. This includes:
- Personal Identifiable Information: Your name, email address, postal address, phone number, and payment details.
- Account Information: If you create an account, we may collect your login credentials, including your username and password.
- Transactional Information: Details of products purchased, billing, and shipping addresses.
- Payment Information: Credit card or payment gateway details processed by a third-party service (we do not store full credit card numbers).
Additionally, we may collect non-personal information automatically through cookies and similar technologies, such as your IP address, browser type, and browsing activity on the website.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To Process Orders: To fulfill your orders and provide customer support related to your purchases.
- Communication: To send you order updates, promotional offers, newsletters (if you opt in), and other marketing materials.
- Improvement of Services: To enhance our website’s functionality, optimize your shopping experience, and improve customer support.
- Legal Compliance: To comply with our legal obligations, resolve disputes, and enforce our agreements.
3. How We Protect Your Information
We take the security of your personal information seriously and implement reasonable safeguards to protect your data. These include:
- Encryption: Secure sockets layer (SSL) encryption technology to protect your payment and personal details.
- Secure Payment Gateways: Payment information is processed via third-party providers like PayPal or Stripe, which comply with industry-standard security measures.
- Access Control: Only authorized personnel have access to personal data, and we maintain strict security measures to protect it.
However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers and partners to perform the following functions:
- Payment Processing: To process payments and handle billing.
- Shipping and Delivery: To send your orders and deliver products.
- Marketing and Analytics: To manage email campaigns and analyze website traffic.
We ensure that these third parties are compliant with privacy laws and handle your personal information securely. In some cases, we may be required to disclose your information to government authorities or law enforcement as required by law.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. These technologies help us remember your preferences, track user behavior, and analyze website performance.
- Cookies: Small text files stored on your device that allow us to recognize your device when you return to our site.
- Web Beacons and Pixels: These are used for tracking how you interact with emails or web pages.
You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features on our website.
6. Your Rights and Choices
As a user, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request the correction of any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to certain legal and contractual restrictions.
- Opt-out of Marketing: You may opt out of receiving promotional emails by clicking the “unsubscribe” link in any email or contacting us directly.
If you wish to exercise any of your rights or have questions regarding your personal information, please contact us at support@ozzmart.com.au.
7. Retention of Data
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please check this page periodically to stay informed about how we are protecting your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
OzzMart
Email: support@ozzmart.com.au